Information We Collect
- Personal Information: When you create an account, make a purchase, or communicate with us, we may collect personal information such as your name, email address, postal address, and phone number.
- Payment Information: To process your orders, we collect payment details, including credit card information or other payment methods.
- Browsing Information: We gather data on your interactions with our website, including pages visited, time spent on each page, and your IP address.
- Communication: We may collect information from your interactions with our customer support team, including emails and chat messages.
How We Use Your Information
We use your information for the following purposes:
- Order Processing: To fulfill and manage your orders, including processing payments, delivering products, and providing order updates.
- Customer Service: To address your inquiries, requests, and provide support.
- Personalization: To tailor our website content, product recommendations, and promotional offers based on your preferences and browsing history.
- Marketing: To send you promotional communications, newsletters, and special offers if you opt in to receive them.
- Analytics: To understand how you interact with our website, improve our services, and measure the effectiveness of our marketing campaigns.
Sharing Your Information
We may share your information with:
- Service providers and partners who assist us in delivering our services, including payment processors and shipping companies.
- Legal authorities or regulatory bodies if required by law or to protect our rights, safety, or the safety of others.
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
You have the following choices regarding your personal information:
- You can access and update your account information at any time by logging into your FADTONE account.
- You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
- You can disable cookies through your browser settings, but please note that some website features may not function properly.
We employ industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.
FADTONE is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from minors. If you believe we have inadvertently collected information from a child, please contact us immediately.
Thank you for trusting FADTONE with your personal information. We are dedicated to safeguarding your privacy while providing you with a delightful shopping experience.